Grievance Redressal Policy
At Janpad News Times, we are committed to addressing grievances in a fair and transparent manner. This policy outlines the process for raising and resolving concerns related to our content, services, or any other aspect of our platform.
How to File a Grievance
If you have any complaints regarding content or any aspect of our website, you can submit a grievance through the following methods:
- Email: janpadnewstimes@gmail.com
- Phone: +91-9415445270
- Address: Janpad News Times, Dhanapur Chandauli U.P. Pin 232105
Grievance Officer
Our designated Grievance Officer is responsible for addressing and resolving complaints in a timely manner:
Email: janpadnewstimes@gmail.com
Phone: +91-9415445270
Resolution Process
Once we receive a grievance, we will acknowledge it within 48 hours and aim to resolve it within 15 working days. If further investigation is required, we will keep you informed about the status of your complaint.
Legal Compliance
We adhere to the regulations outlined by the Government of India, including the IT Rules 2021, ensuring transparency and accountability in our grievance redressal mechanism.
If you have any concerns, feel free to reach out to us. We value your feedback and are committed to resolving issues efficiently.